Friday 19 February 2021

Tessa talks about her experience as one of our very first remote Interns!

 

Hello! I’m Tessa, and for the last four weeks I’ve been the Web Accessibility and Resource List Intern here at LHSA – well not exactly ‘here’, as like all of us I’ve been working remotely, which for me is from my flat in Glasgow. Despite this I’ve had a wonderful experience, and keen to share what I’ve been working on…

My internship was formed of two main parts; firstly, I tested the LHSA’s website against the UK Government’s Web Content Accessibility Guidelines (WCAG 2.1). It was surprising to find out this is a mandatory list of criteria that a website must meet in order to enable access to users with disabilities such as visual, hearing, cognitive and mobility.  

WCAG 2.1 is based on the following 4 design principles:

·         Perceivable

·         Operable

·         Understandable

·         Robust

Essentially these principles encompass everything that makes a website accessible for all users, from ease of navigation to appropriate colour contrast. With the daunting thought of over 500 pages making up the LHSA website, I started by testing the main index pages (of which there are 16) as these are likely to receive the highest user traffic. I then further tested internal pages, which contain elements like tables, video and audio sections which I thought would be beneficial to assess. I ended up exceeding my expectations, testing just shy of 80 pages, which I hope will provide a good representation on the types of future improvements to be made. As there could often be many elements to test within one page, the application WAVE (Web Accessibility Evaluation Tool) proved invaluable by cleverly highlighting areas that needed attention and also translating web code into human language!


WAVE in action, testing the LHSA Home page

After about a week of running tests, the second part of my internship was a complete contrast! As the reading room is currently closed, my task was to compile a list of digital resources from the University of Edinburgh and beyond on the history of psychiatry in the UK, to aid research and teaching. Records relating to this subject are often highly requested at the LHSA, and fortunately for me, there was so much to be found online! Among the range of resources I’ve included on the list are three podcast series from the University of St Andrews, and an entire playlist of talks on mental health, recorded at the Royal College of Physicians of Edinburgh. Also, it was interesting to see the different and innovative ways institutions are enabling and facilitating remote access to their collections while access is currently limited, and I definitely found myself falling down a few rabbit-holes during my research…


The feeling when you stumble across a page of online exhibitions 

The Royal College of Physicians of Edinburgh's online exhibition 'Moonstruck: 500 Years of Mental Health' https://www.rcpe.ac.uk/heritage/moonstruck-360-degree-tour


As well as these two tasks, I was able to learn about the history and daily operations of the LHSA – talking to Ruth Honeybone about her conservation work, finding out more about Louise Neilson’s role as Access Officer and Louise Williams' work as archivist. These chats have been great for keeping myself and fellow Intern Farhana connected, along with attending the CRC Staff meeting – not least the weekly virtual coffee breaks!

It is clear to me that I have learnt a tremendous amount in the last four weeks, which I somewhat feel is a result of remote working, rather than in spite of the current restrictions. With this, I’ve had to learn to adapt to new challenges, but I’ve felt incredibly supported throughout (a testament to Louise N and the rest of the wonderful LHSA team!) and would certainly recommend any new professionals like myself pursuing a remote internship in the future. I look forward to when I’m able to visit the LHSA in person in the not-so-distant future!





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